Last Updated: April 2, 2026

Welcome to FitCentral. These Terms of Use ("Terms") govern your access to and use of the website fitcentral.co, the coach web application at app.fitcentral.co, and the FitCentral client mobile application (collectively, the "Service"), operated by FitCentral LLC ("FitCentral," "we," "us," or "our"), a Georgia limited liability company.

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

1. Eligibility

You must be at least 16 years of age to use the Service. By using the Service, you represent and warrant that you are at least 16 years old and have the legal capacity to enter into these Terms. If you are between 16 and 18 years of age, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

2. Account Registration

To use the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.

You are responsible for maintaining the confidentiality of your account credentials, including your password and any two-factor authentication methods. You are responsible for all activity that occurs under your account.

You must notify us immediately at support@fitcentral.co if you believe your account has been compromised.

3. Description of the Service

FitCentral is a software platform designed for fitness professionals to manage their client relationships, including training programming, scheduling, messaging, nutrition tracking, habit tracking, progress monitoring, and payment processing.

The Service includes two primary applications:

Coach Application: A web-based application for fitness professionals (coaches, trainers, and administrators) to manage their business and client roster.

Client Application: A mobile application for clients to access their training programs, log workouts, track nutrition and habits, communicate with their coach, schedule sessions, and manage payments.

FitCentral is a tool that facilitates the relationship between fitness professionals and their clients. FitCentral does not provide fitness coaching, medical advice, nutritional counseling, or any health-related services directly.

4. User Roles and Responsibilities

Coaches and Administrators

If you use the Service as a coach or administrator, you are responsible for:

• The accuracy and safety of any training programs, nutrition guidance, or fitness advice you provide to your clients through the Service

• Obtaining any necessary certifications, licenses, or insurance required to operate as a fitness professional in your jurisdiction

• Complying with all applicable laws and regulations related to your fitness business

• Managing your client relationships, including obtaining appropriate waivers and consents

• The actions of any assistant coaches or administrators you add to your organization

FitCentral is not responsible for the quality, safety, or legality of any coaching services provided through the platform.

Clients

If you use the Service as a client, you acknowledge that:

• Any fitness programs, nutrition plans, or health-related guidance you receive through the Service come from your coach, not from FitCentral

• You should consult with a qualified healthcare provider before beginning any new exercise or nutrition program

• You are responsible for reporting any health conditions, injuries, or limitations to your coach

• You use the Service and follow any coaching guidance at your own risk

5. Subscriptions and Payments

Coach Subscriptions

Coaches subscribe to FitCentral on a monthly or annual basis. Current pricing is available on our website. Subscription fees are billed in advance and are non-refundable except as described below or as required by applicable law.

We reserve the right to change our subscription fees with 30 days advance notice. Price changes will take effect at the start of your next billing cycle after the notice period.

Client Payments

Coaches may use the Service to collect payments from their clients for coaching services, session fees, or subscription packages. These payments are processed through Stripe or Square and are transactions between the coach and the client. FitCentral is not a party to these transactions and is not responsible for disputes between coaches and clients regarding payment for coaching services.

Refunds

Coach subscription refunds are handled on a case-by-case basis. To request a refund, contact us at support@fitcentral.co.

Refunds for coaching services paid through the Service should be directed to your coach, as those transactions are between you and your coach. Coaches can process refunds to clients through the Service.

Free Trials and Promotions

We may offer free trials or promotional pricing from time to time. The specific terms of any trial or promotion will be communicated at the time of the offer. At the end of a free trial, your subscription will automatically convert to a paid subscription unless you cancel before the trial ends.

6. Acceptable Use

You agree not to use the Service to:

• Violate any applicable law, regulation, or third-party rights

• Upload or share content that is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable

• Impersonate any person or entity, or falsely represent your affiliation with any person or entity

• Upload viruses, malware, or other malicious code

• Attempt to gain unauthorized access to the Service, other user accounts, or any systems or networks connected to the Service

• Interfere with or disrupt the Service or the servers and networks used to provide the Service

• Scrape, crawl, or use automated means to access the Service without our written permission

• Use the Service to send unsolicited communications or spam

• Share your account credentials with others or allow others to access the Service through your account

We reserve the right to suspend or terminate your account if you violate these Terms.

7. Content and Intellectual Property

Your Content

You retain ownership of any content you create, upload, or share through the Service ("User Content"), including workout programs, exercise descriptions, progress photos, messages, recipes, and other materials.

By uploading User Content to the Service, you grant FitCentral a non-exclusive, worldwide, royalty-free license to use, store, display, and transmit your User Content solely for the purpose of operating and providing the Service. This license ends when you delete your User Content or your account, except where your content has been shared with other users (for example, messages sent to other users will remain visible to those recipients).

You are responsible for ensuring that your User Content does not infringe on the intellectual property rights of any third party.

FitCentral Content

The Service, including its design, features, code, graphics, logos, and documentation, is owned by FitCentral LLC and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our written permission.

Exercise Library

FitCentral may provide a library of exercises with descriptions and videos. This content is licensed for your use within the Service only. You may not download, redistribute, or use this content outside of the Service without written permission.

8. Third-Party Services

The Service integrates with third-party services including Stripe, Square, Google, Microsoft, FatSecret, and others. Your use of these third-party services is governed by their respective terms of service and privacy policies. FitCentral is not responsible for the availability, accuracy, or reliability of any third-party services.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, FITCENTRAL DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

FITCENTRAL DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. FITCENTRAL DOES NOT WARRANT THE ACCURACY OR COMPLETENESS OF ANY INFORMATION PROVIDED THROUGH THE SERVICE.

FITCENTRAL IS A SOFTWARE PLATFORM AND DOES NOT PROVIDE FITNESS, MEDICAL, OR NUTRITIONAL ADVICE. ANY FITNESS PROGRAMS, NUTRITION PLANS, OR HEALTH-RELATED GUIDANCE ACCESSED THROUGH THE SERVICE ARE PROVIDED BY THIRD-PARTY FITNESS PROFESSIONALS, NOT BY FITCENTRAL.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, FITCENTRAL LLC, ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

IN NO EVENT SHALL FITCENTRAL'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE EXCEED THE AMOUNT YOU PAID TO FITCENTRAL IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

THIS LIMITATION APPLIES REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF FITCENTRAL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

11. Indemnification

You agree to indemnify, defend, and hold harmless FitCentral LLC, its members, officers, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Service

• Your violation of these Terms

• Your violation of any applicable law or the rights of any third party

• Any User Content you create, upload, or share through the Service

• Any coaching services you provide or receive through the Service

12. Account Termination

By You

You may delete your account at any time through the account settings page in the Service. Upon account deletion, your personal data will be removed in accordance with our Privacy Policy.

If you are a coach, deleting your account will affect your clients' access to data stored within your organization. You are responsible for notifying your clients before deleting your account.

By Us

We may suspend or terminate your account at any time, with or without notice, for conduct that we believe violates these Terms, is harmful to other users, or is otherwise objectionable. We may also terminate accounts that have been inactive for an extended period.

If we terminate your coach subscription, we will provide a pro-rated refund for any unused portion of your prepaid subscription period, unless the termination is due to a violation of these Terms.

13. Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to conflict of law principles.

Informal Resolution

Before filing any formal legal action, you agree to first contact us at support@fitcentral.co and attempt to resolve the dispute informally for at least 30 days.

Jurisdiction

Any legal action arising out of or related to these Terms or the Service shall be brought exclusively in the state or federal courts located in Fulton County, Georgia. You consent to the personal jurisdiction of these courts.

14. General Provisions

Entire Agreement: These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and FitCentral regarding your use of the Service.

Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

Assignment: You may not assign or transfer these Terms or your rights under them without our written consent. We may assign our rights and obligations under these Terms without restriction.

Notices: We may provide notices to you through the Service, by email to the address associated with your account, or by other reasonable means.

15. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last Updated" date. For significant changes, we may also notify you by email. Your continued use of the Service after any changes constitutes your acceptance of the updated Terms.

16. Contact Us

If you have any questions about these Terms, please contact us at:

FitCentral LLC 1000 Spring ST NW, Unit 2607 Atlanta, GA 30309 Email: support@fitcentral.co