Last Updated: June 8, 2026

FitCentral LLC ("FitCentral," "we," "us," or "our") operates the website fitcentral.co, the coach web application at app.fitcentral.co, and the FitCentral client mobile application (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

1. Information We Collect

Information You Provide to Us

When you create an account or use the Service, you may provide us with the following types of information:

Account Information: Your name, email address, password, profile photo, and role (coach, client, or administrator).

Profile Information: Phone number, date of birth, gender, bio, physical measurements (height, weight, body fat percentage), fitness goals, training preferences, and onboarding questionnaire responses.

Content You Create: Workout programs, exercise logs, nutrition logs, recipes, meal plans, habit tracking data, progress photos, body measurements, session notes, messages, group posts, challenge entries, and waiver signatures.

Payment Information: When you subscribe to FitCentral or process payments through the Service, payment details are collected and processed by our third-party payment processors, Stripe and Square. We do not store your full credit card number on our servers. We store transaction records including amounts, dates, payment status, and provider references.

Communications: Messages you send through our in-app messaging system, support requests, and feedback you provide to us.

Information Collected Automatically

When you access or use the Service, we automatically collect certain information:

Usage Data: Pages viewed, features used, actions taken, timestamps, and session duration.

Device Information: Device type, operating system, browser type, screen resolution, and device identifiers.

Log Data: IP address, access times, referring URLs, and error logs.

Cookies and Similar Technologies: We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze how you use the Service. See our Cookie Policy for more details.

Information from Third-Party Services

If you choose to sign in using Google or Microsoft authentication, we receive your name, email address, and profile picture from those services. We do not receive your password from these providers.

If you connect FitCentral to Apple Health on iPhone or to Health Connect on Android, we read health and fitness data from your phone based on the permissions you grant. See Section 4, Health and Fitness Data, for full details on what we read, how we use it, and how to control or delete it.

If you or your coach uses the nutrition search feature, we query the FatSecret API to retrieve food and nutrition data. FatSecret may collect usage data in accordance with their own privacy policy.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service

• Create and manage your account

• Process payments and manage subscriptions

• Enable communication between coaches and clients

• Track workout progress, nutrition, habits, and body measurements

• Generate compliance reports, analytics, and dashboards for coaches

• Send transactional emails such as account verification, password resets, session reminders, and invitation emails

• Monitor for and prevent fraudulent or unauthorized activity

• Respond to your support requests and feedback

• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Between Coaches and Clients: If you are a client, your coach (and any assistant coaches or administrators within your coaching organization) can view your profile information, workout logs, nutrition data, progress photos, body measurements, habit data, any health and fitness data you sync from Apple Health or Health Connect, messages, and session history. This sharing is essential to the coaching relationship that the Service facilitates.

Service Providers: We use third-party services to help us operate the Service. These providers only access your information as needed to perform their functions and are obligated to protect it:

• Stripe and Square (payment processing)

• Resend (transactional email delivery)

• Cloudflare (content delivery, file storage, and security)

• Neon (database hosting)

• PostHog (product analytics)

• Google Analytics (website usage analytics)

• FatSecret (nutrition and food database)

Legal Requirements: We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers: If FitCentral is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Service before your information is transferred and becomes subject to a different privacy policy.

4. Health and Fitness Data (Apple Health and Health Connect)

If you choose to connect FitCentral to Apple Health on iPhone or to Health Connect on Android, FitCentral reads health and fitness data from your phone so that you and the coach you are connected to can see your activity and progress. This connection is optional, and FitCentral works without it.

What we read. With your permission, FitCentral reads the following from Apple Health or Health Connect: step count, active energy (calories burned), workouts and exercise sessions, heart rate and resting heart rate, sleep, and body weight. You choose which of these you share. You can allow some and deny others, and the app keeps working with whatever you share.

This connection is read-only. FitCentral reads data from Apple Health and Health Connect. It does not write data back to them and does not change anything in them.

How we use it. We use this data only to show your activity and progress inside FitCentral and to power features you use, such as step goals, step challenges, weight goals, and activity reminders. The coach you are connected to can see this data as part of coaching you. We do not use your health and fitness data for advertising or marketing, we do not use it to build advertising profiles, we never sell it, and we never share it with advertising or analytics partners. It is kept separate from any advertising or conversion measurement FitCentral uses elsewhere.

How it is stored and protected. Health and fitness data you share is sent to FitCentral over an encrypted connection and stored in our database, which is access-controlled so that only you, the coach you are connected to, and authorized FitCentral staff who operate the service can access it. We keep this data for as long as your account is active and you keep the connection on, so that your history and trends stay available to you and your coach.

Your controls. You are in control of this data at all times:

• Disconnect. You can disconnect Apple Health or Health Connect inside FitCentral at any time. Disconnecting stops any further reading. Data already synced is kept, so your past history stays intact.

• Delete my health data. FitCentral includes a separate action that deletes the health and fitness data synced from your phone. Use this if you want that data removed rather than kept.

• Revoke at the phone level. You can also turn FitCentral's access off in your phone's own settings, in the Health app on iPhone or in Health Connect on Android. Revoking there stops FitCentral from reading any further data.

Not a medical service. FitCentral is a fitness and coaching tool, not a medical device or a medical service, and the health and fitness information it shows is not medical advice. Please talk to a qualified healthcare professional about any health concern.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. If you request account deletion, we will process your request and delete your personal data within 30 days, except for information we are required to retain for legal, accounting, or compliance purposes.

Coaches who delete their account should be aware that client data associated with their organization may be retained if other administrators exist within the organization. If the entire organization is deleted, all associated data (including client data) will be permanently removed.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission using HTTPS/TLS

• Secure password hashing

• HttpOnly authentication cookies

• Role-based access controls

• Two-factor authentication (optional)

• Encrypted storage of sensitive credentials using AES-256 encryption

• Regular security monitoring and logging

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: You can view and download much of your personal information directly through the Service, including your profile, workout history, nutrition logs, and progress data.

Correction: You can update your account information and profile details at any time through the Service.

Deletion: You can request deletion of your account through the account settings page. Account deletion requests are processed within 30 days. If you have connected Apple Health or Health Connect, you can disconnect at any time and can delete the health and fitness data synced from your phone using the controls described in Section 4.

Data Portability: You can request a copy of your personal data in a commonly used format by contacting us at hello@fitcentral.co.

Opt Out of Communications: You can manage your notification preferences through the Service settings. Transactional emails related to your account (such as password resets and security alerts) cannot be opted out of while your account is active.

Cookie Preferences: You can manage your cookie preferences through your browser settings. See our Cookie Policy for details.

8. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information promptly. If you believe a child under 16 has provided us with personal information, please contact us at hello@fitcentral.co.

9. International Data Transfers

The Service is hosted and operated in the United States. If you access the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country. By using the Service, you consent to the transfer of your information to the United States.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your personal information, and the right not to be discriminated against for exercising your privacy rights.

To exercise these rights, please contact us at hello@fitcentral.co. We will verify your identity before processing your request.

FitCentral does not sell personal information as defined under the CCPA.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the "Last Updated" date at the top. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

FitCentral LLC, 1000 Spring ST NW, Unit 2607 Atlanta, GA 30309 Email: hello@fitcentral.co